Frequently Asked Questions
Everything you need to know about your Kandies World experience
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within North America. Expedited options are available at checkout if you need your festival gear sooner.
What is your return policy for accessories and apparel?
We offer a 30-day return policy for most unworn and unused items in their original packaging. Please note that for hygiene reasons, certain items like face masks and earrings are final sale.
Are your Kandi bracelets handmade?
Yes! Many of our signature Kandi pieces are handcrafted by our dedicated team to ensure the highest quality and authentic rave culture aesthetic.
Do you offer international shipping?
Absolutely. Kandies World ships worldwide. Shipping costs and delivery times vary by destination and will be calculated during the checkout process.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.